AI will fully replace real estate agents. >> A rule. >> Hey, what's up guys? Clayton gets here. I'm joined by my good buddy, my brother Josh Rogers. And today we're going to talk about um the sky might be falling. We're we're not I mean we're not completely sure but but we kind of feel like there's a big shift coming and and uh and Josh first of all welcome to the show. Uh thanks for spending some time with us today. >> Am I assuming the role of Chicken Little? >> Yes. >> Yeah. Wow. That that probably has a lot of great parallels that we can follow with the whole new era of AI. >> Yeah. Yeah, man. So, let let's uh let's do this, Josh. You know, I um because I I don't I haven't slept much since uh since our conversation that we had, you know, a few weeks ago. We um you know we we talk we talk you know often but this particular conversation you you freaked me out because you know you just you you I mean you're a pretty excited you know person in general but you were you were extra excited this day and you were like Clayton like the sky is falling and everything is about to change and 20 companies will own everything and they'll subsidize everybody else. The middle class is about to disappear. uh you'll have um you know uber wealthy wealthy and and uh poor people and and I was like thanks Josh like hi to you too you know and um and but but I'm not going to lie man I I went because I because you told me you said you know hey I've been I've been I have this relationship with uh with Claude um and and I've been going really deep on you how much time do we have before you know disruption takes place and and it and it told you what did it tell you? >> Well, initially 5 years was going to be okay. It's the 5 to 10 years that changes radically. And then as I just went further down the rabbit hole where we really begin to see the effects is more like 24 monthsish. >> That's two years. >> And and also let's preface this for anyone who's listening who's like, "Oh man, here's another doomsday or trying to get attention." I have zero motive. I'm not building a brand. I'm not selling anything. And we see all the people that have been, you know, screaming for a housing crash the past 15 years. >> Like that's like that's their MMO. They get uh they're like they get riled off up off of that. I don't. >> So I just want to like like let's just this is what I this is know what I I know to be true. And if I could turn back time, this is what I would do differently. If I could turn back time, I can't help it. It's so good. >> She She was one of the good ones. Yeah, >> back when COVID happened, I was so buried in the just the hustle and bustle, the busyiness, all the distractions, all the minutiae that I look back now. And while that was like so big in my reality, none of it mattered. And what I should have done was rise above the trees to see the forest with some other big thinkers, >> you and a handful of our other close friends. And like we should have just tapped pause on life >> and said, "Okay, let's chase this rabbit of scenarios >> as far as we can can down every path we see and then bring it back and start making some smart decisions." Mhm. >> And I have to imagine if we would have risen above the immediate circumstances of the COVID shutdown, we probably could have strung together >> some some scenarios that would have positioned us not only to hunker down and protect but also to position us for our opportunity. >> Yeah. Yes. >> I mean, and and it's like it's taking our minds places that it generally just doesn't happen naturally. Like we have to be intentional intentional with the questions we ask and then like completely kill off any preconceived notions or limiting beliefs of like oh that would never happen. And so Clayton what's the movie that you and I have been talking about where the actual conversation occurs and we're like dude we need to do this. the the tenth man. >> The tenth man from >> the uh >> I wrote Oh, from uh World War Z. >> World War Z. Yeah. >> World War Z. And if I could just give a quick summary because this is going to frame the rest of a lot of our conversation today. >> Yep. Go for it. >> World War Z is the zombie apocalypse and it's just like ravaging through all of the countries, all the superpowers of the world, uh except Israel because Israel built a massive wall around their um >> their country. And so like all the super leaders go to Israel and they're talking to like the guy who made the decision to build that wall. And the guy says he's like, "How did you know? How did you know?" And the guy said, "When when we're in a room with our leaders, if nine and there's questions happening, if nine men agree, the tenth man must disagree >> and poke holes in it." And and not only just disagree, but disagree at a a massive crazy mind-blowing level. And he said, "I was the 10th man." >> And I made the decision like, "If something like this, zombies like that don't exist." >> Yeah. >> Ever did exist. >> Yeah. >> We're going to need a big wall. >> Yeah. And so you and I came up with this idea of coming up with a tenth man conversation of this new era of AI with the what is now innovation, what will soon be disruption and how it's going to affect the world economy at large. >> Yeah. Yeah. and and and we're and I love I love framing it that way because, you know, I think that we all get caught up in just the daily, you know, hustle and bustle of being a real estate agent and and that's and it it is it's a grind. I mean, if you're if you are a productive agent, you are probably working seven days a week, right? And it's it's really hard to turn it off. So, it's hard to your point, Josh, it's hard to slow down long enough to look at what's coming next. It just kind of happens. It just kind of hits you, right? And so that's what we're going to talk about today because I think where we are right now is is and and it and it's going to happen like that, right? The switch is going to flip. Like what what's happening right now is people are looking at it and they're like, "Well, I don't see how this is actually going to make my business more efficient." Like most agents, there are people out there that have that are that that have been paying attention that know that the they're actually experiencing the the efficiencies that are being created. And let me say this because I want to get I want to get tactical here, but I want to I want to give you one more uh one more example before we get tactical about, you know, what you're doing uh a little bit about what we're doing. >> Yeah. By the way, spoiler alert for those of you that are plugging in to relationships, conversations, and information like this, and taking action, it's all going to be okay. >> Yeah. >> So, go ahead, man. I I don't want to feel like the sky is falling and we're all doomed. No, that's not the case at all. >> Well, it's it's it's all going to be okay. Well, let me say this and because I think it'll I think it'll frame what you just said. Um I I don't I don't know. I think I think we we can have some healthy debate over whether or not everything's going to be okay. I I think we need to I think we need to have that conversation, >> right? >> Like like what is what does that actually mean? So So I I have two um coaches, acquaintances, friends that have both been in the room with Tony Robbins. paid to be in his uh oh gosh, Rebecca, what is it called? Um it's not it's like his platinum mastermind. It's $250,000 a year. Uh it's like $88,000 per there only three of them, right? So it's like $88,000 per mastermind, right? And so these two guys, they they wrote the check and um John Cheplac and Justin Prince. Okay, so they both told me the same thing. So, you've got Dean Graziano, who's like, you know, Tony's right-hand guy, >> runs runs they run businesses together. And so, they're at day one of this mastermind. And Tony is scheduled to speak for a couple of hours, right, on business and and AI and, right, Josh? He went for nine hour. It's what Tony does, right? He went for nine hours. So, John told me this morning, he's like, they're all sitting there, a bunch of like CEOs, couple of billionaire, like billionaires, right, in the room. And uh so they're sitting there and like their stomachs are growling. It's like 9:00 at night and Tony is railing. So he started the conversation. He's like, "All right, show of hands." And these are all like highlevel people, right? Show of hands. How many of you are have an AI uh agent uh assistant that is scanning your uh Google calendar, you know, all of your email accounts, your uh text messaging applications and compiling all that information and sending you a daily briefing every morning before you wake up. And no hands went up. And he literally he lit he went he went, "Dan, what are you teaching these guys? They're they're they're SO FAR BEHIND. THEY HAVE NO IDEA WHAT'S COMING. >> He literally says that he's yelling at he's yelling at these billionaires and for nine hours for nine hours he's just hammering you better get on board. You better get on board. So I don't think people I don't think people understand Josh you do. I'm beginning to I don't think people understand the disruption that is that is coming in every business. There's no hiding from it in real estate. And so we've said this before and I and and then let's go let's get into it that AI is not going to replace agents, but agents that understand and utilize and become the architects of artificial intelligence of of other AI agents will replace agents that do not because they're just going to move too fast. >> It's going to be both. AI will fully replace real estate agents >> and agents like you and I who are using AI at a high level will also replace real estate agents. >> It will be both. >> AI has already replaced real estate agents. People are using Chat TBT to handhold them through a real estate
Why AI Is Changing Real Estate Now
transaction. Real estate agents are not needed. And that sounds so I lead a real estate team. This is how I make my living. >> Y >> and what I also know to be true is when people are afraid and um and don't know the answer, then it's very easy for us to fall into group think or the silo effect or an echo chamber, which means you and I keep telling each other >> things that we want to be true that are not necessarily true. It's like we're on a ship and the ship is sinking, but we're like, "Oh, no, no, no. This is the Titanic." Like, it's the unsinkable ship. We're just fine, you guys. Hey, you saw like this is the greatest invention, like masterpiece of of like, man, engineering. This ship's not sinking. You guys are crazy. Like, relax. Like, go to the bar and enjoy yourself. The ship's not sinking. The ship's not sinking. The ship and then all the meanwhile, what's happening? >> Yeah. And I do see that happening in our worlds of real estate agents specifically and every other career. So, so AI will replace real estate agents 1,000%. So, so let's get let's get tactical. So, and Rebecca, if you have the ability to to to search, how many what is the percentage of AI searches today? Because it's it's changing daily of AI searches versus like traditional Google searches like people are looking to, you know, looking for a real estate agent for example. Just just overall, what's the percentage? Right. So, so to get let's get tactical, Josh. So, um, I was, uh, I was up in Chicago, um, with you actually at the endless customers event, right? >> And one of the interesting takeaways from that was the way that people now search for homes, uh, search for a real estate agent, um, has changed. It is changing. So instead of just going to Google and saying, "Hey, what are the top who are the top agents in Richmond, Virginia," they're going to their favorite uh new, you know, AI search, chat, GPT, Gemini, Perplexity, Claude, I mean, open, you just there's 100 of them and they're asking very specific longtail questions. It's called zero click because they get a they get a response back, right? Once they type in the longtail search of very specific who are the you know I live in a community called Mountain Run. So for example, who are the agents that have sold uh properties in Mountain Run? I'm looking for an agent to list my house. Who are the agents that have listed and successfully sold properties in Mountain Run? Right? And then boom, it gives you the response and and that they chat GPT for example finds that response by indexing information. if it doesn't index like if you don't exist as far as that specific search concerned is concerned then you don't exist like if chatgpbt can't find you then you don't exist and your competitors that have spent time um for example automating uh uh relevant blog posts to their website so that you know and and you how are you going to compete how is a marketing manager, a full-time marketing manager going to compete with a machine that works 24 hours a day, seven days a week, that never sleeps, never complains, never asks for a pay raise, and is just content content content. Automate it. Automate it. How do you compete against that? So, so talk about that because I think I think you're I think you're >> I'm I may be one of the first to say this. The future is not people prompting chatbt who's the best agent in a community. It's prompting, hey, I'm looking for this size home, this style in this community. Which uh homeowners are most likely to sell over the next six months? Uh send me a summary and then just reach out to them and ask them if they're open to a conversation. That will be the consumer doing that. Mhm. >> We all have been gatekeepers. >> And I think us largely as a society is so sick and tired of gatekeepers because a lot of times gatekeepers are just average at best. >> The only relevancy that they have is the fact that they're gatekeeping. >> And so I'm going to I'm going to like go up to the skies falling and then bring it down to today. I had our team meeting and I shared with our team what we're going to do to just rock this and have so much fun. Uh but to answer your question, how is a marketing manager going to compete? The only way they'll compete is if they're the architect of the machine. >> Yes. >> I mean, otherwise it's like a like an Olympic runner trying to compete with a Tesla. Like good luck. Mhm. >> The Olympic runner needs to learn how to drive the Tesla. >> And that's what that's what you're talking about here. >> The Olympic runner needs to learn how to let the Tesla drive it. Him >> drive itself. >> Yeah. >> Yeah. You're so right. And that's what I'm learning is to ask bigger, harder, more uncomfortable questions because that's more likely going to be the reality of the future. And again, it's fine. We just don't want to be the head in the sand thinking that everything's going to be fine and it's just going to work its way out. It it will all work its way out. To your point, it's just going to look a lot different. >> Yeah. >> So, if if where do you which direction do you want to head because there's so many >> Well, so so I want to know what you told your team specifically. >> Okay, cool. >> And then I want to know like what are are you what have you >> what are you automating like specifically in your world? what has already been automated and what are you planning on automating in the near future? >> Okay, cool. Can I just paint what I believe the next five years will look like as in North America, >> please? >> Okay. All right. Uh I I believe 50% of jobs will disappear. They'll vanish. and uh including the white collar any type offormationalbased job like engineers or accountants or or um um even doctors a lot of doctors are going to get let go and laid off because TEADOC is becoming more and more of a thing >> you know there's why do I have to go to someone's office we can just hop on Zoom and then a lot of times diagnosis through chatbt is even more accurate and more revealing and cater hated than anything a doctor's going to say. Uh all the middle manage bench jobs completely going to vanish. There is no need for middle managers. Anytime a recession happens, it's the middle managers that are the first ones to go. So So that will be, you know, that's a no-brainer. And then the task related jobs, and we've already seen this. Look at the the the tellers at the bank. Like how how many fewer bank tellers are there than when you and I were growing up? And then even like the gas stations and then like I go into the gas station to grab a drink and like nobody's there. I just scan it and check out on my own. So those are when I say tasks the the task doers >> that completely vanishes as well because like physical robots will replace that. >> Goldman Sachs was it Goldman Sachs Rebecca 300 million jobs in the next five years. >> That's Goldman that's Goldman Sachs estimating. Think data centers, think cubicles, all those jobs are gone. >> So, so you're like, actually, when we talk about it like that, Clayton, 50% kind of sounds like a low number, >> doesn't it? >> And so you're like, oh Josh, that could never happen. Okay, I hope it doesn't. >> Yeah, I don't think we know, man. And that's that's the I we know we know that there that there will be massive disruption. We just don't know what I I think you I think you brought up this point um uh recently we were chatting and it's like you know they're going to be uh you know 100 million people that are not happy about this. >> Yeah. Yeah. And so so government will step in and and make make decisions and more subsidizing will take sub so the the uber wealthy and you know the the 1% the 10% are already subsidizing a large chunk of of our country of the United States of America that will likely increase as wealth moves more to the you know to the to the people that already have it right they'll they'll point >> yeah because think all of these businesses the GDP will continue to grow like actually sore, >> all so productivity, output, results soar, >> employment plummet, which means even more money. >> And so that that power goes to exactly what you just said. And in order for the economy and civilization to continue, then yeah, it's it's tax these ultrawealthy AI companies and redistribute the taxes to the rest of society, which is UBI, man. It's um universal >> basically >> something income. That's when it's more like a socialist society, you know, to where the large majority of the common population is fully largely dependent on government subsidies. >> So Musk has been talking about this for for several years. And he confused a lot of people when he started saying it. He was like basically like you you won't have a job and you'll love it, >> right? >> What what's that going to look like? Like I'm not going to make any money. And it's like, no, it's just the way that you earn money is going to change and the amount of time that you have to that you have to put into work will also will also change because of the efficiencies. I mean, most people are likely Stephanie was telling me yesterday, Josh, that in the next five years there'll be more robots than humans. >> Oh my goodness. Like >> it's it's it's insane that we're that we're that we're having this conversation. But but it's all about, you know, I think it's all about being prepared, you know, you and I being prepared as husbands, as fathers, as business owners, so that we can have have our tribes prepared. But then tell as many people that will listen, hey, this is coming and and this is what we think that you can do about it specifically in the real estate space right now. So >> what did you tell the team? >> Yeah. So this is what I told the team all of that today on the team meeting and I and it kind of if we look back at time knowledge used to be power like I was encouraged to go to college for knowledge. >> That's no longer the case. If knowledge was power I'd be the most powerful man in the world because I have this thing in my hand. >> Yeah. Yeah. >> Uh then you know we heard from Gary Vee attention is the most important thing. Like
How the Technology Actually Works
we need to create content get out there. It's like the most attention wins. Um but now AI is doing that and then it was like oh no no no but like implementation like the actual doing like like that's the big separator or like gatekeepers like you still need like you still need like coders or programmers that was the barrier to entry now gatekeepers are eliminated and so what I believe moving forward is it's actual relationship connection and community that is the new currency relationship, connection, and community. >> That's the real currency. >> And what I shared with my team and I is Kelly and I are on the cutting edge of all things AI to produce more, to do more, to be more efficient, to like just dominate. We're do we're doing the the equivalent work of a hundred employees. Like when we think AI, it's no longer AI answering questions. It's a it's hired employees do fully doing jobs and completing tasks and building projects. It's an employee. >> And I told the team, I'm like, what's going to separate you is being an average human is no longer good enough. >> And that's this is what I think is really going to catch our government by surprise and just society by surprise. We used to all get away with just being average. Oh, by the way, the the time the government figures out this is a problem, they'll be three years behind. >> It'll be too late. >> But like when I go to check in like at a hotel and the front desk clerk doesn't make eye contact >> and is just on the computer or like like I feel like I'm an inconvenience to them >> all the time. >> That's called being an average human. And so what's going to happen is when all these other humans get laid off because their job disappeared, >> the amazing humans are then going to replace and take the jobs of the average humans. >> And I told my team, any interaction we have as real estate agents with our customers, we have to be amazing humans like like the elite luxury concier level of service. Like Clayton, you've stayed at a lot of nice resorts or hotels. Which brand names come to mind that makes you feel like royalty? >> Oh, dude. Like Hilton makes me feel like Hilton makes me feel like royalty. >> Absolutely. Yeah. Hilton. Ritz Carlton. >> Yeah. Ritz Carlton. Yeah, >> like we as servicesers in our real estate need business really need to treat every customer like the Ritz Carlton treats because that's that's that's what AI cannot do. And it's that human relationship connection community that I keep coming back to that AI cannot do. It can do everything else. But when we're talking about like making people feel like they're just like royalty and I and I told my team, I'm like, "You guys, you're already great at this. We need to now get very intentional." >> It's good >> with this with our customer in our business. All the meanwhile, my AI agents are building brand. We're going to gobble up market share. If you're a struggling agent or an average agent, it's not looking good for you. Mhm. >> You must be an exceptional Ritz Carlton agent that's relationshipbased with a local brand. For average agents, I highly recommend you looking at joining great teams that are enjoy that are embracing AI and embracing relationship and community. Otherwise, I believe 70 70% 70% of licensed real estate agents will not be in business five years from now. which which bodess really well for the people that take this stuff seriously. >> Are you kidding me? I feel like very few people are having conversations like these. That's what was so cool about your event >> in Richmond. Like that's the first room I was in that was actually having mature realistic conversations about this >> and how to position ourselves. >> Yep. Yep. Okay. So, so Josh, how are you how are you automating? Um, what are you automating today? >> And what are you looking to automate in the because I want here's what I I want I want I want the people that that have taken the time to listen to this to walk away from this saying, "Okay, I can I can do that." Like I I can figure that out. And and by the way, by the way, um all of this like the the new tech companies of the future are going to be the ones that are like in in our space and in all others are going to be the one that are solving the problems that we're talking about right now. >> Yeah. Right. You're exactly right. >> Yeah. Okay. So, so go on. >> Unfortunately, the more we use AI, we are laying more people off because we just simply don't have anything for them to do. So, we've already laid off one of our our assistants and she was amazing and she's a great friend and I I give her all the, you know, references and endorsements and I even used AI to say, "Hey, this is Stephanie. Like, I don't want to let her go." Like, help me find her a job to do that's useful. >> And my AI said, "I got nothing. >> We don't need her." >> So, we just let her go last week. Mhm. >> Otherwise, like I'm literally subsidizing her on payroll for for no >> productivity. >> Yeah. >> So, what I'm about to say is really sad because a lot of people are going to get laid off. like the entire virtual assistant economy in the Philippines >> is disappear. It's going away. It's going to vanish. It's going to wreck the country. Um, Kelly Melody, you know, Kelly, she's brilliant. She is so terrified to go down the rabbit hole of using our openclaw agents in our transaction business because she said, "Josh, I could legit eliminate the transaction coordinator business in the United States. Think about it, man. And hey, when people are like, "Dude, Josh is way too like conspiracy theory jacked up on caffeine." Like, I get it. And you're like, "Oh, like humans still trust humans. Humans still need humans." Let me let me just say this. Five years ago, if I were to tell you you were going to with your two little kids and your wife, step into a 2,000lb vehicle and get in the back seat, and it's going to drive you from one destination to the next destination without a steering wheel, >> without a gas pedal, without a brake, >> and without a human being driving the vehicle. What would you have said to me five years ago? Yeah, you're nuts. >> You You're nuts. Never like no human humans only trust humans, dude. For anybody that says like we like AI can't replace trust. Explain the whole driverless car to me because I don't think there's any more higher level of trust than trusting your life in an automobile. Okay. So, if we were to get all the way back, um I had a conversation with our transaction coordinator, single transaction coordinator, closing 225 deals last year by herself. She has a virtual assistant that does tasks. I told her, "Unfortunately, we love Aaron. He's been with us for 5 years. We're going to have to lay him off because we don't need him." And then I said, ' Emily, and we love and and there's another part of the conversation. And we really love you, but unless you're open-minded and embrace this, we're not going to need you. >> So, I need you to do two things. I need you to learn how to become the architect of our entire transactional business. >> And I need you to learn how to be Disney World for our agents and customers. I need Savannah bananas, fans first, Disney World, Ritz Carlton level of just loving on our people >> because 70% of your job is going away. >> So you better be like Minnie Mouse making people feel amazing because that's what we need. And she's she's game on. She's like, I love it. Game on. Let's do this. A lot of people will not be like that, Clayton. And unfortunately >> unfortunately they are just no longer needed. And in this society my my last thing in the society where no one is doing anything and just getting checks that looks really scary in my opinion because I know what our hearts are made of >> and we're selfish, egotistical and prideful. >> And when you're not contributing to a greater good in society, you lose purpose. >> Dude, that looks really scary when people try to replace purpose. with other stuff. >> Yeah. >> But that's a complete different tangent. We can get back to real estate. >> Yeah. Well, and and so let's if we can touch on what you're talking about with transaction coordination specifically because I I completely agree with you. Um but I I know a question that people are going to be asking um one of the questions would be well what about what about the human you know you know having actual conversations with clients because it was the question that we had with VAS with virtual assistants um has has always been you know you got you have to hire a virtual assistant that that can actually you know speak English really well that doesn't sound like a VA right >> right >> um so so is this where the is this where the architect comes in or have you figured out that that piece like when a conversation has to take place between somebody on the team and a client is it the architect like in other words you've got the human that is the architect of AI agents that are handling all of the tasks that they used to handle so that the architect can be the Ritz Carlton the architect can be the like like incredible service spent more time you know face to face with the agents face to face with clients face to face on the phone right Um, is that what you're talking about? >> Yeah. Emily will be the the architect running all the tasks and systems of the transactions. And I think anything that's conveying information, that's all AI. But when there is a meaningful important conversation that needs to be had, it can be Emily, who is currently doing that now, or the actual real estate agent. >> Let me also push on this. You and I are a really tricky generation. We have the best of both worlds, dude. We grew up without the internet. >> What? >> And now what do we have? >> Are you kidding me? We are the So, so special. The baby boomers different breed. They the baby boomers is what's giving us five more years, Clayton. If you're wondering, in real estate, the baby boomers is is our runway >> because the consumer is what drives the industry. The consumer is what dictates how something is done. >> Everybody younger than us, and tell me if I'm wrong, I don't think they want to talk. I think if it were up to them, there would be very limited verbal interactions at all. >>
What This Means for Your Business
Yeah, it's a great point. >> Yeah. >> What are they already doing? They're ordering everything online, driveby pickup, you know, like like automated deliveries, scheduling appointments. Oh, if I have like I have to call and schedule a doctor's appointment. Like, no thanks. >> Josh, my daughter was going to go on a date with someone that she had never spoken to on the phone before. They had just snapped. >> There you go. >> And and to and apparently, I mean, according to her, Rebecca, that's normal, right? She's like, "Dad, you're so old. You're so unc is what she called me. You're so unc. You know, this is just this is how it's done." I'm like, "Well, like what if you show up and he like talks like a mouse? Like like don't you want to at least like right like like all this stuff running through my that's how they communicate and you're absolutely I mean we were in um we were in Chicago together and that was that was one of the topics was they they don't want to talk to us. Consumers don't want to first of all they don't want to be sold, you know, and it it really doesn't matter how old you are. Nobody wants to be sold. So if they can avoid and I'm this way, you know, I don't answer I don't answer if I don't know the I've got all kinds of spam block. Like if I don't know who you are, like if it's not Josh Rogers calling, I'm not answering the phone. Right. >> Well, and you'll see even even with Josh, you'll still send me the text and send me, you know, a message be like, "Hey, what's up, bro?" Like, and it's fine because I do the same thing. So when every when people are resistant, just say, "No, like society has already spoken. This is not up for debate, ladies and gentlemen. >> Society hates gatekeepers and they don't want to interact. >> This is the perfect storm for AI to take care of take over everything. >> So, >> how do we embrace it? And that's what's >> for humans. >> That's what's exciting about our conversation. It's like, all right, it is what it is. Like, facts are facts. I don't have feelings about it because we need to move forward. Now, how do we position oursel? And that's what that's what we're doing. >> That's that's the 10th man. >> Yeah. It's the 10th man. It's so good. I like I feel like the luckiest thing on the planet to be in this area era. >> This is amazingly exciting. >> Yeah. I'm I'm with you, brother. I mean, I said this last week at our event. You know, we've had a Tesla for about two weeks now and we have a little riverhouse about um about an hour and 45 minutes away from here. And Stephanie, my wife, um you know, I drove I drove the truck. We drove separately. I drove the truck cuz I had some stuff that I need to put in the back of it. Um Stephanie drove the Tesla and she did not touch the steering wheel. Hour and 45 minute drive and we just had we'd had it for a you know a week at that point or four or five days. She did not touch the steering wheel from the time she left our house until the time that that she pulled up in the in the driveway, right? Um it like it it is it is nuts how how again five years ago, right? >> Exactly. We wouldn't have imagined any of this. So, >> and so there are people trying to make the argument that AI can't replace real estate agents. Like when you put it in context like that, that's a complete joke. Like it's hilarious. >> Yeah. Well, you and you just said something, you know, that you're absolutely right, Josh. Like people because because in my head I'm like, man, you know, because I know my transaction coordinator, my you know, my listing man, and they're amazing, >> right? they're talking to our clients, but how much does the client actually want to be talked to, >> right? >> You know, I had an experience with um uh calling in to schedule an appointment here recently to have have uh my truck serviced, right? And it was AI like AI and I knew it was I knew it was AI, but I was okay with it. >> Yeah. >> And it was really efficient. They scheduled the appointment just the same way that you know you or I would have if we were on the other end of that phone, right? >> And they said, "Have a nice day." And I was like, >> and that and that was it. >> I have to double down on what you just said because I was talking to Kelly yesterday. Humans make everything more complicated. >> I had to schedule a doctor's appointment yesterday and like there was friction in that scheduling appointment. And if you were to give me the option >> to go through an AI intake, whether it was over text, whether it was over chatbt or an automated AI phone line, I would choose that. Bro, humans make everything complicated. Well, especially back to your point of, you know, the the um the bar is so low and if in fact these people are displaced and the pe the super like amazing employees get moved into these positions and all of a sudden like you walk into you know a Hyatt or what and it's like hi how are you today how can I how can I right instead of the looking down at your phone or your computer because that's that is the norm like it's like having amazing ing service is is the exception now. So I agree with you. I would absolutely hit two for AI instead of a instead of talking to a human. >> And and so now again the new currency in my opinion is relationship connection community. The businesses that have the Ritz Carlton human experience >> are going to skyrocket. >> And that will be the new expectation. >> Yep. Yep. All right. Give me give me one more thing because we could I mean we could >> Yeah. I would my my one more thing is like and I know this is near and close to home for you and I is if kids are on track to go to college, I would recommend you spend an hour or two working with ChachiBT to really pressure test that decision because it's an extraordinary amount of money. But even more importantly, it's the time. >> The time at that influencable age and the capacity that they have to like build something really cool is going to be spent >> in an old school system. >> I think you really really worked that out. And then if you position yourself 10 years from now along with your family and all that uh I believe like the era that our grandparents grew up in the jobs and the economy of that era is coming back. So you look at like firefighters, >> nurses, >> like plumbers, like farmers, >> HVAC. >> Yeah. And and that's the direction my family is taking is we're getting those technical skills and I told them I'm like, "Hey, we're like I'm having them take all the personality assessments. >> I'm feeding it to AI." And I say, "Hey, let me know how they're wired for their strengths and like like what they will enjoy and give me five career fields or occupations or technical skills that they should choose from to pursue for their career for the rest of their life." >> And I presented this to my family. They're so excited and fired up about this because it's our job to cast vision for them, not just say, "Hey, spread your wings and fly and figure it out." Because that's what my parents did to me. Um, and then Clayton, I told him, I'm like, you don't have to love how you provide for your family. Make sure you it's in alignment with your strengths, >> but then like provide for your family and then go build a business that you love. >> Parallel. >> Yeah. >> It's not one or the other. >> Yeah. Yeah. I love that, man. And and I appreciate the conversation you have with Stephanie around that because we're, you know, we're we're having conversations with Sophia around, hey, you know, is this this uh this college thing, you take a gap year, you know, and we can we can we can explore this a little bit further. So, you know, I I think Josh, as we kind of wrap here, um the if if you can think about if you can think about what could potentially be automated in your business or even if you're like not not sure, it's going to be automated. It is a good point. Yeah, it it's good. Uh CR C CRM if you are manually sitting down and doing uh a you know if you're putting not CRM a um um like a a listing um presentation >> no pricing >> CMA. Thank you Rebecca. Please cut that part part out. I don't want any of my agents that um but a CMA if you're if you're doing sitting down to do a CMA manually that's gone. It'll a AI is about to I mean it's already already exists like that. Like if you're scheduling appointments with your buyer clients, AI is going to do it like that. If you're getting your your uh buyer clients pre-approved with a lender, your AI agent, your AI assistant agent is going to do it like this. It's going to make that connection like that. >> Lenders are going to be completely washed out. Um uh the AI will find the houses for your customers. It'll send it to them and show them why it works. It's the best idea. Um, it will create and fill out the contract, submit the offer on your behalf, uh, negotiate like give you negotiating recommendations when the inspection comes in. It it will also do title search like it's the Jetsons, bro. >> Yeah. >> You like type in the little uh concession stand of what you want and your your perfectly hot custom meal is for you right there. >> You're not even typing. You're speaking. not even typing, you're speaking. Um, so all of that like manual process is it we will look back, you know, this is a great example. You know how we hear about people saying that they had to go to their real estate broker's office to get the MLS book and we were like, are you kidding me? That's like stone age. You guys are like ridiculous. That's exactly what you and I are going to look back and talk say about these times today. >> Yeah, it's going to feel just like that. That's a great That's a great way to wrap, brother. Hey, um to be continued cuz this thing is moving really fast. I really appreciate, man. I really appreciate your time. The 10th man, brother. >> And um have an amazing day, ladies and gentlemen. Mr. Josh Rogers. Thank you,
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